Property Management Solutions Gauteng

Gauteng is a bustling place that continues to attract families who take job opportunities in Pretoria or Johannesburg. The factor that used to frighten families off who are used to “small town living” is the crime rate. Property Management Solutions in Gauteng found a way to give families peace of mind while providing a range of extra services that drew in even more tenants and buyers in complexes all over Gauteng.

It can be difficult to put yourself in someone else’s shoes, but when it comes to property managers all tenants should make an effort to do so. Property managers are the reason your living situation is free from disasters that you don’t have to handle yourself if they do occur. Here are some things to keep in mind about property managers as a tenant.

1.      Know What Should be Considered an “Emergency”

Calling or leaving a message and labelling the situation as an “emergency” is something that happens frequently, when in fact the situation is not an emergency at all. Emergencies you should inform your property manager of immediately include:

  • Fire
  • Water damage
  • Security issues
  • Large scale damage

Your grass being too long because the gardening services were not there on time is not an emergency, your roof collapsing is. Take this into consideration when relaying an issue to your property manager. 

2.      Let Property Management Know About Problems as they Arise

Even if the issue cannot be fixed immediately, the sooner you inform your property manager of the issue the better. Do not wait until the next day you know you will be home to let a repair person in before informing the property manager of the issue, it will only prolong the duration of the problem.

3.      Rules Set by Property Managers Ensure Functionality and Fairness

The rules set by Acts and by your property managers are in place to protect you as a tenant. Body corporate regulations enforced by property managers ensure everything remains functional and fair across the board.

4.      What Can Be Expected from a Property in an Older Development

It is not the responsibility of property managers to deliver perfection. Everything must be functional, it is up to you to make it beautiful. Things like running hot water, a pest-free home and functioning plumbing are a must (as well as anything else mentioned in your contract).

Property managers are not responsible for providing a space with freshly painted walls or curtains already hung. Consult your contract and you will know what was promised to you. Property managers are not interior designers.

5.      Dishonesty Will Only Prolong the Process

If you know what has caused a problem in the home, be honest. If your child flushed a doll down the toilet and now it is clogged, say so. The plumber will find the truth anyway. Being honest with your property manager will allow the problem to be dealt with swiftly.

6.      Making Payment on Time Means Property Managers Meet Deadlines

As an adult you are well aware of the fact that payments for services delivered should be paid promptly, that is just the way of the world. In order to continue receiving services, in this case in the form of a roof over your head and everything that comes with it, you need to pay your rent and levies on time. If you are unable to make the payment in time. Let your property manager know and the situation can be handled in a timely fashion.

When it comes to property managers the most important thing to remember is that they have the tenant’s best interest at heart. Keeping tenants happy is their bread and butter, if everyone works together, everyone is happy. For property managers that are experts in their field and geared to keep you and all your neighbours happy contact us at Mansfield Property Solutions to get started.

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